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Order Management

iSMARTS Order Management (iSMARTS/OM) is an integral part of iSMARTS collaborative suite of business applications. The solution provides complete ‘order-to-receive’ functionality and enables organizations to accelerate their order fulfillment processes and thus provide more value to their customers and strengthen their business relationships.

Complete Foundation for a Sales Driven and Customer Focused Organization
The iSMARTS/OM solution offers rich productivity features that give the right boost to order fulfillment personnel to meet their commitments to customers effortlessly, efficiently and on time. Seamless integration capabilities to interface to planning, distribution & receivables systems ensure intelligent inputs for streamlined supply chain and inventory operations.

Market Driven Value Added Mechanisms
The iSMARTS/OM solution provides various value-added mechanisms such as on-demand order accessibility, intelligent forecasting and complete customization features that ensure that the sales personnel process the order data efficiently so that the order is processed and fulfilled as scheduled. The solution enables you to reduce time-to-market and extend business opportunities across wider horizons. iSMARTS order fulfillment solutions provide the right impetus to organizations to improve order processes & meet customer expectations on time.

Some of the main features include:

   Enhanced Order Capturing and Processing
   Real-Time Order and Shipment Tracking
   Receipts Automation & Updating
   Multi Country/ Currency/ Language Support
   Accurate Forecasting of Delivery Schedules
   Extensive Ageing Analysis
   Interface to Planning, Inventory, Receivables & Distribution
   Single Sign-on Secure Workgroup Access

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